Certificate II in Tourism
Certificate II in Tourism
Certificate II in Tourism introduces fundamental skills in customer service, tourism sales, and workplace safety. Graduates can work in visitor information centers, travel agencies, or tourism operations.
Description
Certificate II in Tourism (SIT20116)
Introduction
The Certificate II in Tourism (SIT20116) is a nationally recognized qualification designed for individuals seeking to begin a career in the tourism industry. This course provides foundational skills and knowledge, preparing graduates for various entry-level roles within the tourism and travel sectors.
Course Overview
This qualification reflects the role of individuals who have a defined and limited range of tourism operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision. Participants will gain practical experience in areas such as customer service, tourism product information, and workplace health and safety. The curriculum is designed to ensure graduates are well-prepared for roles within the tourism sector.
Who Should Enrol in This Course?
The Certificate II in Tourism is ideal for:
- Individuals interested in starting a career in the tourism and travel industry.
- Those seeking to acquire foundational skills and knowledge relevant to tourism operations.
- Individuals aiming to work in various sectors of the tourism industry, including travel agencies, tour operators, attractions, and cultural sites.
Core Skills & Learning Outcomes
Upon completion of the course, participants will be proficient in:
- Interacting with customers and providing effective assistance.
- Sourcing and using information on the tourism and travel industry.
- Demonstrating social and cultural sensitivity in diverse environments.
- Participating in safe work practices to ensure a secure environment for both staff and customers.
Employment Opportunities
Graduates of this qualification can pursue roles such as:
- Documentation Clerk: Managing travel-related documents for tour wholesalers or travel agencies.
- Museum Attendant: Assisting visitors and providing information in museum settings.
- Office Assistant: Supporting administrative functions in tour operations or event management companies.
- Receptionist: Serving as the first point of contact in travel agencies, attractions, or professional conference organizations.
The tourism industry offers diverse career paths, with opportunities in travel agencies, tour operators, cultural and heritage sites, and various attractions. The demand for skilled professionals in tourism remains steady, driven by both domestic and international travel interests.
Entry Requirements
There are no formal entry requirements for this qualification. However, it is recommended that prospective students have:
- A genuine interest in the tourism industry and customer service.
- Basic literacy and numeracy skills to manage course content effectively.
Embarking on the Certificate II in Tourism can lead to a rewarding career, providing foundational skills and knowledge essential for success in the dynamic and exciting tourism industry.
Additional information
| Academic Certificates | Year 10, Year 12,Certificates, Diplomas and Degrees and any others qualifications |
|---|---|
| 100 Points ID | Passport, Citizenship Certificate, Birth Certificate (70) Drivers Licence, Photo ID (40), Student ID (20), Work ID (35) Medicare, |
| Visa Copy | Not Required for Offshore or Australian Citizen |
| Other Documents | Resume , Reference Letter. USI number* |
| Have Questions? | If you need any assistance, feel free to contact us. |
