Privacy Policy
Effective Date: January 1, 2025
Skill Elevate (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (skillelevate.com.au) and use our services.
1. Information We Collect
1.1 Information You Provide
- Name, email address, phone number, and other contact details.
- Documents submitted during the application process (e.g., resumes, certificates).
- Payment information for certification fees.
1.2 Automatically Collected Information
- IP address, browser type, operating system.
- Pages visited, time spent on our website, and referral URLs (via cookies or analytics tools).
1.3 Third-Party Data
- Information shared with us by third-party services (e.g., HubSpot forms, payment gateways).
2. How We Use Your Information
- To process and manage certification applications.
- To communicate with you about application status, updates, and promotions.
- To comply with legal obligations and prevent fraudulent activities.
- To improve our website, services, and customer support.
3. Sharing Your Information
We do not sell or share your personal information except in the following cases:
- Service Providers: To third-party tools like payment gateways, document storage (e.g., Google Drive), or CRM systems (e.g., HubSpot).
- Legal Compliance: To comply with legal obligations or respond to lawful requests.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance user experience and website functionality.
- Analyze traffic and usage patterns.
You can disable cookies through your browser settings, but some features of our website may not function properly.
5. How We Protect Your Information
We implement appropriate security measures to safeguard your personal information:
- Data encryption for sensitive information.
- Access controls to restrict data access to authorized personnel only.
- Regular security audits and monitoring.
6. Your Rights
Depending on your location, you may have the following rights:
- Access and correct your personal information.
- Request the deletion of your data.
- Withdraw consent for data processing.
- File a complaint with a data protection authority.
To exercise your rights, please contact us at [email protected].
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Skill Elevate
Point Cook, Victoria 3030, Australia
Email: [email protected]