Certificate III in Retail
Certificate III in Retail
The Certificate III in Retail provides essential skills for individuals pursuing a career in the retail sector. The course covers customer service, sales techniques, stock control, merchandising, and workplace safety. Graduates can work as retail assistants, sales consultants, or team leaders in various retail environments, including supermarkets, specialty stores, and department stores.
Description
Certificate III in Retail (SIR30216)
Introduction
The Certificate III in Retail (SIR30216) is a nationally recognized qualification designed for individuals who wish to develop skills in retail operations. This course equips learners with the knowledge and practical techniques necessary to perform a range of retail tasks and provide exceptional customer service.
Course Overview
This qualification reflects the role of individuals who work in a variety of retail settings, including supermarkets, specialty stores, and department stores. The course covers key areas such as customer service, sales, product knowledge, and inventory management.
Who Should Enrol in This Course?
The Certificate III in Retail is ideal for:
- Individuals looking to start a career in retail.
- Current retail employees seeking to enhance their skills and knowledge.
- Those interested in developing skills in customer service and sales.
Core Skills & Learning Outcomes
Upon completion of the course, participants will be proficient in:
- Providing exceptional customer service.
- Conducting sales and managing transactions.
- Maintaining product knowledge and inventory control.
- Operating retail equipment and technology.
- Creating and maintaining a safe working environment.
Employment Opportunities
Graduates of this qualification can pursue roles such as:
- Retail Assistant: Assisting customers and handling sales in retail settings.
- Sales Assistant: Providing product information and support to customers.
- Customer Service Representative: Managing customer inquiries and providing service.
The retail industry offers a wide range of career opportunities for those with strong customer service and sales skills.
Entry Requirements
While there are no formal entry requirements for this course, it is recommended that participants:
- Have a keen interest in retail and customer service.
- Possess good communication and interpersonal skills.
- Be physically capable of performing retail tasks.
Completing the Certificate III in Retail (SIR30216) prepares individuals for a fulfilling career in retail, providing them with the skills and knowledge needed to excel in various retail roles.
Additional information
| Academic Certificates | Year 10, Year 12,Certificates, Diplomas and Degrees and any others qualifications |
|---|---|
| 100 Points ID | Passport, Citizenship Certificate, Birth Certificate (70) Drivers Licence, Photo ID (40), Student ID (20), Work ID (35) Medicare, |
| Visa Copy | Not Required for Offshore or Australian Citizen |
| Other Documents | Resume , Reference Letter. USI number* |
| Have Questions? | If you need any assistance, feel free to contact us. |
